Terms & Conditions

The Happy Eating Club (happyeatingclub.com) is a division of Relish Wellbeing Limited, a company registered in England (company number 8444308).

Terms of Service

These Terms of Service govern your use of our service. As used in these Terms of Service, “Happy Eating Club service”, “our service” or “the service” means the personalised service provided by Happy Eating Club for discovering and using Happy Eating Club content, including all features and functionalities, recipes, the website, and user interfaces, as well as all content and software associated with our service.

Membership

1.1. Your Happy Eating Club membership will continue until terminated. To use the Happy Eating Club service you must have Internet access and a Happy Eating Club ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorise us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

1.2. We may offer a number of membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Happy Eating Club membership by visiting our website and clicking on the “Account” link available at the top of the pages of the Happy Eating Club website.

Free Trials and discounts

2.1. Your Happy Eating Club membership may start with a free trial or discounted first month. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new members and certain former members to try the service.

2.2. Free trial eligibility is determined by Happy Eating Club at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Happy Eating Club membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent Happy Eating Club membership to determine eligibility. For combinations with other offers, restrictions may apply.

2.3. We will charge the membership fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view the membership price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page.

Billing and Cancellation

3.1. Billing Cycle. The membership fee for the Happy Eating Club service will be charged to your Payment Method on the specific billing date indicated on your “Account” page. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Billing details” link on the “Account” page to see your next payment date.

3.2. Payment Methods. To use the Happy Eating Club service you must provide one or more Payment Methods. You authorise us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. We (the Happy Eating Club) do not store any credit card details. All payments are managed by a third party payment gateway, Stripe (www.stripe.com).

3.3. Updating your Payment Methods. You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorise us to continue to charge the applicable Payment Method(s).

3.4. Cancellation. You can cancel your Happy Eating Club membership at any time, and you will continue to have access to the Happy Eating Club service through the end of your billing period. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Happy Eating Club content. To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Subscriptions” on the “Account” page.

If you wish to restart your cancelled membership you can sign-in to the site at the end of your payment period and go to the Account page > Subscriptions tab. Then, next to your old subscription, click the option that says, “Subscribe”. That will take you to the registration page for that membership. Alternatively email hello@happyeatingclub.com and we will be happy to help.

3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to you.

Happy Eating Club Service

4.1. You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the Happy Eating Club. This Website is not for use by children and is not directed to children.

4.2. The Happy Eating Club service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your Happy Eating Club membership we grant you a limited, non-exclusive, non-transferable right to access the Happy Eating Club service and view Happy Eating Club content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.

4.3. The Happy Eating Club service, including the recipe and video library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of Happy Eating Club content.

4.4. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms of Use) content and information contained on or obtained from or through the Happy Eating Club service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Happy Eating Club service; use any robot, spider, scraper or other automated means to access the Happy Eating Club service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Happy Eating Club service; insert any code or product or manipulate the content of the Happy Eating Club service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Happy Eating Club service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

Passwords and Account Access

5.1. The member who created the Happy Eating Club account and whose Payment Method is charged (the “Account Owner”) has access and control over the Happy Eating Club account and is responsible for any activity that occurs through the Happy Eating Club account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should not reveal the password or details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, Happy Eating Club or our partners from identity theft or other fraudulent activity.

Health Disclaimer

The Happy Eating Club service provides weight loss management and content published over the internet and is intended only to assist users in their personal weight loss and healthy eating efforts. The Happy Eating Club service is not a medical organisation and our staff cannot give you medical advice or diagnosis. Nothing contained in The Happy Eating Club service should be construed as such advice or diagnosis. The information and reports generated by us should not be interpreted as a substitute for doctor or specialist consultation, evaluation, or treatment.

You are urged and advised to seek medical advice before beginning any weight loss effort or regime. The Happy Eating Club service is intended for use only by healthy adult individuals. The Happy Eating Club service is not intended for use by minors, pregnant women, or individuals with any type of health condition. Such individuals are specifically warned to seek professional medical advice prior to initiating any form of weight loss effort or regimen. Before starting any weight reduction plan, you should make sure that you are not underweight.

Miscellaneous

7.1. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

7.2. Changes to Terms of Use. Happy Eating Club may, from time to time, change these Terms of Use.

7.3. Electronic Communications. We will send you information relating to your account (e.g. payment authorisations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.

By purchasing from Relish Wellbeing Ltd. you are accepting these terms and conditions and you warrant that you are at least 18 years old.

Privacy Policy

Please read this privacy policy carefully, as it describes what personal information we collect and obtain and how we use it.

The information we collect when you use the website

When you browse The Happy Eating Club (“Site”), information about your visit is automatically stored in our web server logs. The server logs stores the details of the pages and content you request when you click on the links in our website. For example, it will store your IP address and the date and time of page requests. We may also store information about you using cookies (see below).

Your information will not be sold to anyone and you can remove yourself from marketing messages by clicking the unsubscribe link in any email sent to you by Relish Wellbeing Ltd.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive our weekly newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

process orders that you have submitted;
to carry out our obligations arising from any contracts entered into by you and us;
dealing with entries into a competition;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include information about campaigns, promotions of our associated companies goods and services;
process a job application

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf. We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Rectification of personal data

You have the right to request access to and rectification or erasure of your personal data processed by Relish Wellbeing Limited. If a request for rectification concerns data that is necessary for Relish Wellbeing Limited to offer our services, such requests will have the effect that your account will be terminated at the Happy Eating Club. If you wish to exercise this right, please contact us at hello@relishwellbeing.com. An application shall be made in writing and must be signed by you. Alternatively, you can also rectify your personal data by deleting your account.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email hello@happyeatingclub.com

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at hello@happyeatingclub.com You have the right to ask for a copy of the information the Relish Wellbeing Limited hold about you by sending an email to hello@happyeatingclub.com.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear in the address bar or at the bottom of web browsers. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Disclaimer and limitation of liability

You use the Happy Eating Club service at your own risk. The service is provided “AS IS,” without any warranties, and Relish Wellbeing Limited does not warrant that the Service and availability thereof will be uninterrupted or error-free. Relish Wellbeing Limited does not assume any responsibility for errors or omissions in the information or software or other documents, including User Material, which is referenced by or linked to. References or links to third parties’ websites are provided “AS IS,” without warranty of any kind, either express or implied. In no event shall Relish Wellbeing Limited be liable for any indirect or consequential damages, except in cases of intentional misconduct or gross negligence. To the maximum extent permitted under applicable law, Relish Wellbeing Limited’s aggregated liability for any direct damages shall be limited to the lesser of: (i) membership fees paid by the user; (ii) membership fees paid by the user during the previous calendar year.

Cookie Policy

This cookie policy (“Policy”) describes what cookies are and how Relish Wellbeing Ltd (“Website Operator”, “we”, “us” or “our”) uses them on the happyeatingclub.com website and any of its products or services (collectively, “Website” or “Services”).

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy (above).

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those whose software helps with the essential running of the website (“third party cookies”).

What type of cookies do we use?

Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account to access the content.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features our Website and Services offer.

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to use or access the Website and its Services.

Contacting the Happy Eating Club / Relish Wellbeing

You can contact Dr Rebecca Hiscutt (PhD) by emailing hello@happyeatingclub.com or calling the office number 01275 390214.

This document was last updated on December 6, 2019